This page informs you of our policy regarding the collection, use and disclosure of personal information we receive from users of this site.
When ordering or simply contacting us you may be asked to provide your name, address and number.
Tropic Construction Solution assures you that your personal information is not shared with anyone or any sites without consent.
TROPIC CONSTRUCTION SOLUTIONS
Powered by Tris AI • tcsgt.com
Privacy Notice
Tris AI Customer Sales Assistant
WhatsApp & Web | Effective Date: June 25, 2026
1. What Information We Collect
When you interact with Tris AI, we may collect the following:
- Your questions and messages — e.g. product enquiries, technical queries, and order-related
requests
- Basic contact information — only if you choose to provide it (such as your name, phone number, or email address)
- Product and project details — materials searched, specifications discussed, or order information requested
- Technical data — device type and connection logs generated during your session
We do not require you to create an account or provide personal details to use Tris AI. 2. How We Use Your Information
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Your information is used strictly to support the service you are engaging with:
- To respond to your enquiries and recommend appropriate TCS products and solutions
- To support the ordering process and after-sales service where applicable
- To improve the speed, accuracy, and helpfulness of Tris AI over time
- To meet any applicable legal, regulatory, or safety requirements
Tropic Construction Solutions (TCS) is committed to protecting your privacy. This notice explains how Tris AI — our AI-powered customer sales assistant, available on WhatsApp and the TCS website — handles the information you share when you interact with it.
Tris AI Privacy Policy | Tropic Construction Solutions | 06.23.2026
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3. What We Do Not Do
- Never selling your data to third parties
- Never collecting sensitive personal information (e.g. ID numbers, banking details, or financial credentials)
- Never using your data for unrelated advertising or marketing without your explicit consent
- Keeping all interactions within a secure, privacy-respecting environment
- Request access to any data we hold about you
- Ask us to correct or delete your information
- Withdraw consent and ask us to stop using your data
- Contact us at any time with questions or concerns about your privacy
4. Data Sharing & Third Parties
Tris AI is powered by the TrueSelph AI Agent Cloud platform. Interaction data is processed through this platform solely for the purpose of delivering the service. We do not share your data with any unaffiliated third parties for commercial purposes.
TCS follows global best practices, including principles aligned with the General Data Protection Regulation (GDPR), to ensure your information is handled safely and responsibly.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections if any information is inaccurate
- Request deletion of your data at any time
- Ask us to stop processing your information
- Lodge a complaint if you believe your privacy rights have been breached
To exercise any of these rights, please contact us using the details below.
Tris AI Privacy Policy | Tropic Construction Solutions | 06.23.2026
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6. Contact Us
Tropic Construction Solutions
Guyana
Website: www.tcsgt.com
WhatsApp / Tris AI: Available via WhatsApp and tcsgt.com
Privacy Enquiries: Contact TCS directly via WhatsApp or the website contact form.